tb444 Privacy Policy

1 Introduction

This Privacy Policy ("Policy") describes how tb444 ("we", "us", "our", "the Company") collects, uses, stores, and protects the personal data of individuals ("you", "your", "the Player") who register for and use the tb444 online casino and sports betting platform, accessible at https://tb444.io and any associated mobile interfaces.

tb444 is committed to protecting your privacy in full compliance with applicable data protection principles. This Policy is intended to be read in conjunction with our Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference. By creating an account on tb444, you confirm that you have read this Policy and consent to the processing of your personal data as described herein.

This Policy applies to all personal data collected via the tb444 website, mobile platform, email communications, customer support interactions, and any other channel through which you interact with tb444. It does not apply to third-party websites or services linked to or from tb444 — see Section 11 for details on third-party links.

2 Data We Collect

tb444 collects personal data in the following categories, depending on your interactions with the platform:

2.1 Registration and Identity Data

When you create a tb444 account, we collect your legal full name, date of birth, gender, residential address in Bangladesh (including city — Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, or Cox's Bazar), email address, and mobile phone number. This data is used to identify you, open your account, and fulfil our legal Know Your Customer (KYC) obligations.

2.2 Identity Verification Documents

To comply with our anti-money laundering (AML) and responsible gaming obligations, we may collect copies of government-issued identification (National ID card, passport, or driving licence), proof of residential address (utility bills, bank statements), and proof of payment method ownership (e.g., bKash or Nagad account screenshots). These documents are stored securely and used solely for KYC verification and fraud prevention purposes.

2.3 Financial and Transaction Data

We collect records of all deposits, withdrawals, and wagers made on your tb444 account, including transaction amounts in Bangladeshi Taka (৳ BDT), payment method identifiers (mobile wallet numbers for bKash, Nagad, Rocket, Upay; card type for Visa and Mastercard; bank name for Dutch-Bangla Bank, BRAC Bank, Islami Bank, Sonali Bank, City Bank), and timestamps. Full payment card numbers and mobile banking PINs are never stored by tb444.

2.4 Technical and Device Data

When you access tb444, we automatically collect certain technical data including your IP address, browser type and version, device type (desktop, mobile, tablet), operating system, time zone, screen resolution, and referring URL. This data helps us optimise platform performance, detect fraud, and personalise your experience.

2.5 Behavioural and Gameplay Data

We record your gameplay activity on tb444, including games played, wager amounts, session durations, win/loss records, bonus activity, and sports betting selections. This data is used to operate the platform, comply with responsible gaming obligations, detect bonus abuse, and improve our product offering.

2.6 Communications Data

Records of all communications between you and tb444 — including live chat transcripts, emails, and support ticket exchanges — are retained for quality assurance, dispute resolution, and compliance purposes. When you contact our support team at [email protected], the content of your message and your contact details are processed and stored.

2.7 Marketing Preferences

If you opt in to receive promotional communications from tb444, we retain a record of your marketing preferences, including whether you have subscribed to or unsubscribed from email promotions, SMS notifications, and other marketing channels.

3 How We Use Your Data

tb444 uses your personal data for the following purposes:

tb444 does not use your personal data for automated individual decision-making or profiling that produces legal or similarly significant effects without human oversight.

4 Legal Basis for Processing

tb444 processes your personal data on one or more of the following legal bases:

• Contractual necessity: Processing your registration data, KYC documents, and financial data is necessary to open and operate your tb444 account and to fulfil the obligations set out in our Terms & Conditions.
• Legitimate interests: We process technical, device, and behavioural data on the basis of our legitimate interest in operating a secure, functional, and fair gaming platform, and in preventing fraud and bonus abuse. We balance these interests against your privacy rights and will not override them.
• Legal obligation: Processing for anti-money laundering (AML) compliance, KYC verification, and tax reporting is required by applicable law. tb444 is obliged to retain certain data categories for specified minimum retention periods.
• Consent: Where we rely on consent — for example, when sending optional promotional communications — you may withdraw that consent at any time by updating your account preferences or contacting our support team. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.

5 Data Sharing

tb444 does not sell your personal data. We may share your data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate confidentiality obligations:

5.1 Software and Technology Providers

Game software providers including Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, Ezugi, and Hacksaw Gaming receive limited data (such as your player ID and session token) necessary to operate their games within the tb444 platform. These providers act as data processors under contractual agreements that prohibit them from using your data for any purpose other than delivering their services to tb444.

5.2 Payment Processors

Payment partners including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, Islami Bank, Sonali Bank, City Bank, Visa, and Mastercard receive the transaction data necessary to process your deposit and withdrawal instructions. These partners operate under their own privacy frameworks and are independently regulated.

5.3 Identity Verification Services

tb444 may engage third-party KYC verification services to validate identity documents and perform AML screening. These services receive the identity data you submit and return a verification status to tb444. They are contractually prohibited from retaining or reusing your data beyond the scope of the verification service.

5.4 Legal and Regulatory Authorities

tb444 will disclose your personal data to law enforcement agencies, regulatory bodies, financial intelligence units, or courts where required to do so by applicable law, court order, or where necessary to prevent or investigate suspected fraud, money laundering, or other criminal activity.

5.5 Business Transfers

In the event of a merger, acquisition, reorganisation, or sale of all or substantially all of the assets of tb444, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such change via your registered email address prior to your data being transferred and becoming subject to a different privacy policy.

6 Payment Data Security

The security of your financial data is a top priority at tb444. The following safeguards govern the handling of all payment-related information on the platform:

• All payment transactions are encrypted in transit using SSL/TLS protocols. No financial data is ever transmitted over unencrypted connections.
• tb444 does not store full payment card numbers, CVV codes, or mobile banking PINs. Payment card data is tokenised by our payment processor partners and is not held on tb444's servers.
• Deposit and withdrawal requests are subject to fraud screening checks, including velocity checks, device fingerprinting, and IP geolocation analysis, before being processed.
• Mobile wallet identifiers (such as your bKash or Nagad mobile number) are stored in encrypted form and are only used to verify that your payment method matches the registered account holder's identity.
• Access to payment data within tb444's internal systems is restricted to authorised personnel only, and all access events are logged and audited.

7 Cookies & Tracking Technologies

tb444 uses cookies and similar tracking technologies to operate the platform, maintain session security, and gather anonymised analytics. We do not use third-party advertising cookies or cross-site tracking technologies.

7.1 Essential Cookies

These cookies are strictly necessary for the platform to function. They maintain your login session, remember your account preferences, and protect against cross-site request forgery (CSRF) attacks. Essential cookies cannot be disabled without impairing platform functionality.

7.2 Analytics Cookies

tb444 uses anonymised, first-party analytics cookies to understand how players navigate the platform, which pages are most visited, and where technical errors occur. No personally identifiable information is attached to analytics data. These cookies help us improve the platform experience.

7.3 Preference Cookies

These cookies remember your display preferences such as language settings and notification preferences, so you do not need to reconfigure them on each visit.

7.4 Managing Cookies

You may configure your browser to refuse or delete cookies at any time. Note that disabling essential cookies will prevent you from logging in to your tb444 account. Disabling analytics or preference cookies will not affect your ability to access core platform features but may reduce the quality of your user experience.

8 Data Retention

tb444 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods:

Upon expiry of the applicable retention period, tb444 will securely delete or anonymise your personal data in a manner that prevents reconstruction or re-identification.

9 Your Rights

As a tb444 player, you hold the following rights with respect to your personal data. To exercise any of these rights, please contact our support team at [email protected] with the subject line "Data Rights Request". We will respond within 30 days of receiving your request.

• Right of access: You may request a copy of all personal data tb444 holds about you, together with information about how and why it is processed.
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you may request that we correct or update it.
• Right to erasure: You may request that tb444 delete your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal obligations to retain certain data categories (see Section 8).
• Right to restriction of processing: In certain circumstances, you may request that we restrict the processing of your data while a dispute or correction request is being resolved.
• Right to data portability: You may request a structured, machine-readable copy of the personal data you have provided to tb444, which you may transmit to another service provider.
• Right to object: You may object to the processing of your data on the basis of legitimate interests (see Section 4). tb444 will cease such processing unless we can demonstrate compelling legitimate grounds that override your interests.
• Right to withdraw consent: Where processing is based on your consent (e.g., marketing communications), you may withdraw consent at any time without affecting the lawfulness of prior processing.

Please note that exercising certain rights — particularly the right to erasure — may require tb444 to close your account if the data in question is necessary for the continued operation of that account.

10 Children's Privacy

tb444 is strictly an adult platform. Access to and use of the tb444 platform is limited to individuals who are 21 years of age or older. tb444 does not knowingly collect, process, or store personal data relating to individuals under the age of 21.

If tb444 discovers or has reason to believe that personal data has been collected from a person under the age of 21, that account will be suspended immediately, all associated data will be deleted (subject to any legal retention obligations), and any deposits made will be returned to their source after investigation.

If you are a parent or guardian and believe that a minor in your care has registered an account on tb444, please contact us immediately at [email protected] with the subject line "Minor Account Report". We will investigate and take appropriate action within 24 hours.

11 Third-Party Links

The tb444 platform may contain links to third-party websites or services, including game providers, payment method providers, and sporting event information pages. This Privacy Policy applies solely to data processed by tb444 and does not extend to any third-party website or service.

tb444 is not responsible for the privacy practices, data security measures, or content of any third-party website. When you follow a link to a third-party site, we encourage you to review the privacy policy of that site independently before providing any personal data. The presence of a link on tb444 does not constitute an endorsement of the linked site's privacy practices.

12 Changes to This Policy

tb444 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or platform features. The effective date of the current version is displayed prominently in the hero section at the top of this page.

Where changes are material — meaning they affect your rights or the ways in which your personal data is processed in a significant manner — tb444 will provide advance notice to registered players via the email address on file and/or via an on-platform notification. We will allow a reasonable period (typically not less than 14 days) for you to review the revised Policy before it takes effect.

Your continued use of the tb444 platform following the effective date of any revised Privacy Policy constitutes your acknowledgement of and consent to the updated terms. If you do not agree with the revised Policy, you may request account closure as described in Section 13 of our Terms & Conditions.

13 Contact & Data Requests

tb444 takes all data privacy enquiries seriously. If you have any questions about this Privacy Policy, wish to exercise your data rights (see Section 9), need to report a suspected data breach, or have concerns about how your personal data has been handled, please contact our Data Privacy team using the details below:

• Email: [email protected] — subject line: "Privacy Enquiry" or "Data Rights Request"
• Response time: tb444 aims to acknowledge all data privacy enquiries within 48 hours and to provide a substantive response within 30 calendar days
• Support hours: 24 hours a day, 7 days a week, including Bangladeshi public holidays

For general account support, bonus queries, deposit and withdrawal assistance, or responsible gaming requests, please visit our FAQ page or contact [email protected] directly.

For self-exclusion requests and responsible gaming tools, please visit our Responsible Gaming page.